This policy explains how the Forsa Tech app collects, uses, and protects personal data, where it is stored, and who processes it. By using the app, you agree to what is described below.
1. Scope of this Policy
This policy applies to the Forsa Tech mobile app, its website, and all related services.
The app is intended for tech job seekers in Iraq. It is not intended for children under the age of thirteen, and we do not knowingly collect their data. If we learn of an account belonging to a child under that age, we delete it.
2. Data We Collect
Account data: your name and email address at sign-up, your password stored irreversibly hashed, or the information provided by your Google account if you choose to continue with it.
Files you upload: the CV and documents you choose to upload or build inside the app, the text extracted from them, and the results the AI tools produce for you (CVs, cover letters, reviews, interview questions, match results).
Your conversations with the Forsa AI assistant: the transcript of each chat you have with the in-app assistant is saved to your account so you can reopen it, and the results it produced, later and from any device you sign in on. You can delete any conversation inside the app at any time, and all of them are deleted with your account.
Notification token: a device identifier used to send push notifications.
In-app usage activity: the jobs you view or save, and which tools you use and how often, to improve matching and alerts and to enforce usage limits.
IP address: recorded in exactly one case: when you submit an account deletion request through this website's form, to prevent abuse of that public form. We do not log IP addresses anywhere else.
3. How We Use Your Data
To provide the app's core services: showing jobs and news, sending job alerts, and running the CV and application tools.
To improve the quality of matching between your profile and the jobs shown to you.
To contact you about your account, changes to the service, or to answer your requests.
To enforce the daily usage limits of the AI tools fairly across users and to prevent abuse.
4. AI Processing
When you use an AI tool — CV generation or review, cover letters, interview questions, job matching, or the AI assistant inside an application form — your CV text, profile details and the inputs you type are sent to an external AI service provider to be processed into the result.
This happens only when you run one of these tools yourself, and only after your explicit consent inside the app before first use. No AI tool runs automatically without your request, and you can use the rest of the app without consenting.
Your data is not used to train AI models — not by us, and not by the provider under its terms — and it is processed only to the extent needed to deliver the service.
Results are generated by AI and may contain errors. If a result is inaccurate, offensive, or exposes data it should not, you can report it with the report button on the result screen inside the app. Our team reviews every report.
5. SmartApply & Employer Websites
Tapping "Apply now" opens the employer's or job board's website inside a browser embedded in the app. Those sites are independent parties governed by their own privacy policies, and we do not control what they do with the data you enter there.
Your CV is sent to an employer only when you choose to attach it to that employer's own application form. We never send your CV, profile, or activity to employers or recruiters on our own initiative, and we never share it for marketing.
When you use the AI assistant inside an application form, the field's question plus the relevant details from your profile and CV are sent to the AI provider to suggest an answer. You decide what actually goes into the form before it is submitted.
6. Data Processors
AI service provider: processes the contents of your CV and the text you enter to power the app's tools, as described in section 4.
Notification and sign-in services: an external service is used to deliver push notifications and to support signing in with a Google account.
Hosting provider: data is stored on servers rented from a hosting provider, as described in section 7.
We do not share your data with any other party except with your consent or where required by law (section 13).
7. Where Your Data Is Stored
Your data, including your CV, is stored on servers located outside Iraq, and the AI provider processes it on its own servers outside Iraq as well. By using the app you agree to the transfer of your data to those servers and its processing there under this policy.
8. Data Kept on Your Device
The app keeps on your device your sign-in token, theme and language preferences, the onboarding-complete flag, a temporary copy of job and news lists for offline use, and your SmartApply settings.
These are removed when you sign out or uninstall the app, and only what is needed to operate your account is sent to our servers.
9. What We Don't Do
We do not show ads inside the app.
We do not sell or rent your personal data to any third party.
We do not use your data to train AI models.
We do not track you across other apps or websites, and we use no advertising identifiers.
We do not use your CV for any purpose beyond the service you requested.
10. Retention & Account Deletion
We retain your account data, CVs, AI results, assistant conversations, and activity log for as long as your account remains active.
Deletion from inside the app (Profile → Delete account) is immediate and permanent after you re-verify your identity: your account, CVs, files, AI results, saved jobs, alerts, and notification tokens are removed at once.
A request through the website from the account deletion page, for anyone who no longer has the app: we verify that you own the account, then complete the deletion within thirty days of the request at most.
We may keep anonymised or aggregated records that do not identify you personally, for operational and statistical purposes.
11. Data Security
Data is transmitted over an encrypted connection (HTTPS), passwords are stored irreversibly hashed, server access is restricted, and regular backups are taken.
No method of transmission or storage is completely secure, so we recommend not uploading documents containing sensitive information that the CV tools don't need (such as ID or bank account numbers).
12. Subscriptions & Payment
Premium subscriptions are arranged manually, outside the app, by contacting us. We never see or store your card details; we only keep your subscription status and its expiry date on your account.
13. Legal Disclosure & Business Transfer
We may disclose data when required by law or a court order, or to protect our rights, the safety of our users, or to prevent abuse.
If the service changes ownership or merges with another entity, your data remains governed by this policy, and we will notify you of any material change before it takes effect.
14. Your Rights
You can access and edit your data from the account page inside the app, and delete individual CVs and AI results at any time.
You can delete your account entirely from inside the app, immediately, or request deletion from the account deletion page on this website.
You can withdraw your consent to AI processing by contacting us; the AI tools then stop working for your account while the rest of the app remains available.
You can report any AI-generated content from inside the app, and turn off notifications from your device or app settings at any time.
You can request a copy of your data or object to a specific processing by emailing us at the address below.
15. Contact & Updates
For any privacy-related question or request, email us at support@forsatech.app or use the support page. We respond to data requests within thirty days at most.
We may update this policy from time to time, and the date of the last update will be shown at the top of the page. We notify you of material changes inside the app.